Refund Policy

Right of Withdrawal

In accordance with European consumer protection laws, customers have the right to withdraw from their purchase within 14 days of receiving the order, without providing a reason.

Eligibility for Returns

To be eligible for a return, items must be unused, unworn, and in their original condition.

All original tags must be attached, and items must not be washed, altered, or damaged.

Return Process

To initiate a return, you must contact us within 14 days of receiving your order.

After approval, you will receive instructions on how to return the item.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective, damaged upon arrival, or incorrect.

Refunds

Once we receive and inspect the returned item, we will notify you of the refund status.

If approved, the refund will be issued to the original payment method within 7–10 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide clear photographic evidence.

We will review the case in accordance with applicable European consumer protection laws and offer an appropriate solution.

Non-Returnable Items

Items that show signs of use, damage, alteration, or missing original tags are not eligible for return.

Sale items or promotional products may not be eligible for return unless required by law.

Contact Information

For any return or refund-related questions, please contact us through our contact form or via email.