Shipping Policy

Shipping Origin

All orders are shipped from Italy.

Processing Time

Orders are processed within 2–5 business days, excluding weekends and public holidays.
You will receive a confirmation email once your order has been dispatched.

Delivery Time

Delivery times may vary depending on the destination and courier service. Estimated delivery times are provided at checkout where applicable.

Please note that delays caused by carriers, customs procedures, or unforeseen circumstances are beyond our control.

Shipping Costs

Shipping fees, if applicable, are calculated and displayed at checkout before completing your purchase.

Order Issues

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with clear photographic evidence.
We will review the case in accordance with applicable European consumer protection laws.

International Shipping

If international shipping is available, customers are responsible for any customs duties, taxes, or import fees imposed by their country.